Shipping + Delivery

Shipping + Delivery policy

Last updated 1 October 2026. This policy explains how Ireland Football Skills Lab ships training kits, gloves, boots, unused programmes, and selected session goods bought through the store. Journal stories do not ship. Digital session notes are delivered by email or download and are not a courier item. Goods leave our packing bench at Grand Canal Street Upper, Dublin, D04 X5X7, Ireland, and travel with the carriers shown at checkout. Questions go to [email protected] or +353 1 646 1000. This page should be read with our Terms of Use and Returns Policies. Nothing here limits rights you have under the Sale of Goods and Supply of Services Act 1980 or Irish and EU consumer rules. Training is not medical advice.

We aim to pack the same working day if you order before 15:00 IST, Monday to Friday, excluding Irish public holidays. Weekend orders are packed on the next working day. Express is next working day for metro Ireland destinations if that cut-off is met and the carrier is running. Standard is 3 to 5 working days to most Ireland doors, and a little longer for some rural addresses. Tracked parcels outside Ireland typically take 8 to 14 working days. We will say so at checkout when a postcode sits outside the usual window. An order placed after 15:00 IST on a Friday is a Monday pack unless we write otherwise.

Free standard shipping applies to Ireland orders over €70. Under €70, standard is €8.50. Express is €16. Tracked parcels leaving Ireland start from €28, with duties shown where checkout says they are included. All prices are in euro (EUR). Delivery windows are estimates, not promises. Storms and incorrect addresses can add days. If a parcel comes back to Grand Canal Street Upper, we will wait for a new address or refund the goods. A signature is required for express. Standard may be left with a neighbour only if you marked that option and the carrier allows it. Mouthguards and wraps travel sealed. Once worn they are hygiene-final on return.

You are responsible for the address you type. A missing apartment number is the most common delay we see. Tracking needs the order number and the email on the order. If tracking stalls for more than two working days after the expected window, write to the desk and we will open a trace. Lost parcels are replaced or refunded once the carrier confirms they are gone. We do not ship to post-office boxes for express. We never silently drop express to standard. If a club secretary orders for several players, put the locker or kit-room line in the address field.

Gloves are bagged so the palms stay clean. Boots are paired and padded. Unused programmes stay sealed. We do not include a printed receipt with a price when you mark an order as a gift. A large order may be split into two cartons. Split cartons still share one order number, and you will get a tracking note for each. If your cart mixes a download with a kit, the file can arrive before the carton. That split is not a short shipment.

Customers outside Ireland should expect customs forms that name the goods as football training kit and related merchandise. Prepaid duties cover the amount shown at checkout. Extra fees charged by a local post office after arrival are rare and not something we can refund. We do not ship to destinations Irish law forbids. We may hold an international parcel if a customs form is incomplete, and we will write to the email on the order rather than guess a value. If a destination cannot accept the goods, we will refund the merchandise and unused outbound postage where we can, minus any carrier fee already incurred.

Title in the goods passes when we hand the box to the carrier, except where the Sale of Goods and Supply of Services Act 1980 or Irish and EU consumer rules say otherwise. Risk in transit is ours until delivery for Irish consumer purchases. If the box arrives crushed, take photos of the carton and the kit before you throw anything away, then write to [email protected]. Damaged-in-transit items are replaced first. Players train at their own risk once kit is in use, subject to rights that cannot be waived. Wear after a session is not transit damage.

Metro Dublin, Cork, Galway, Limerick, and Waterford usually sit inside the 3 to 5 working day window on standard. If you live nearby and want to collect, write first. We will only hold a packed box for 3 working days. After that it goes back into stock and we refund, unless you asked us to keep it. The desk at Grand Canal Street Upper is the only hand-off. A session you attend at the hub is a service, not a parcel.

This policy may change. The date at the top of this page is the live version. Ireland Football Skills Lab is a modern football training hub that also ships kits. Write to [email protected] or call +353 1 646 1000 and we will look the same working day we can. Training remains not medical advice.